Area Directors are here for YOU! We want to help you navigate the ins and out of your year, help you to form a strong and lasting bond with your au pair. To do this, however, we need to be in the 'know'. We need to be up to date on what in going on in your match. The way we do this is through our monthly contact calls.
Twice a month during the first two months and once a month for each month after, our job is to call you to check in. The calls need not be long, but can give valuable insight into the match. Area Directors usually call with their own questions geared toward where you are in your year, but you may also have questions or concerns that your Area Director can address. Look at these calls as an opportunity for growth in your match.
One way to make the most of these monthly calls is to provide your Area Director with the best phone number and time to reach you. Weekdays at lunch on your work line? Mornings on your cell? Let your Area Director know what is best and she will try to accommodate you. Another way to make these calls productive is to give her good feedback on the match. Just a simple "yes, things are fine" works, but doesn't give your Area Director much information on how the year is going for you. I have had several crisis calls where host families tell me details that they "didn't want to bother" me with before . Had I heard the information earlier, I would have been sure to address it with the family or au pair and possibly the crisis would have been averted. It's never a small issue, always mention it!
Finally, on behalf of Area Directors everywhere - call back! We won't take long, and we have your best interests at heart. Take a few moments to return our call (remember, a voicemail counts!) and let us know how things are going. We do want to know!
composed by Erika Clark
Twice a month during the first two months and once a month for each month after, our job is to call you to check in. The calls need not be long, but can give valuable insight into the match. Area Directors usually call with their own questions geared toward where you are in your year, but you may also have questions or concerns that your Area Director can address. Look at these calls as an opportunity for growth in your match.
One way to make the most of these monthly calls is to provide your Area Director with the best phone number and time to reach you. Weekdays at lunch on your work line? Mornings on your cell? Let your Area Director know what is best and she will try to accommodate you. Another way to make these calls productive is to give her good feedback on the match. Just a simple "yes, things are fine" works, but doesn't give your Area Director much information on how the year is going for you. I have had several crisis calls where host families tell me details that they "didn't want to bother" me with before . Had I heard the information earlier, I would have been sure to address it with the family or au pair and possibly the crisis would have been averted. It's never a small issue, always mention it!
Finally, on behalf of Area Directors everywhere - call back! We won't take long, and we have your best interests at heart. Take a few moments to return our call (remember, a voicemail counts!) and let us know how things are going. We do want to know!
composed by Erika Clark
Virginia, Chesapeake, Virginia Beach, Suffolk, Norfolk, Portsmouth, Hampton, Newport News, Poquoson, Williamsburg, nanny, childcare, babysitter, sitter, live-in, au pair, provider, AuPairCare, nannies, children, child, kids, multiples, twins, triplets
